frequently asked questions

Are children welcome?
Yes! Children are very welcome on our tours, and do not have to pay.
How do I book a Vineyard Tour and Wine Tasting?
To book your visit, please click on the 'Visit Us' tab above, and fill in the online form as instructed.
What if I need to cancel my booking?
We are happy to refund or re-book tours and tastings if we have 48 hours notice. Tours are only cancelled in the case of an emergency or extreme weather, so if it does rain we suggest you wear wellies and bring an umbrella with you.
Are dogs welcome?
Yes! Dogs are welcome in the wine shop and gardens on lead. We also have woodland walks throughout our estate, which dogs are welcome to roam.
Where can I buy your wines?
You can buy our wines direct from our website, visit our on-site wine shop, or visit www.thewinecaverns.com
Do you cater for vegans, vegetarians and allergies?
Yes! We cater for all needs and can easily alter our menu for vegans and vegetarians. Please note that we can not 100% guarantee that there won't be traces of allergens in our food offerings.
Are your wines vegan friendly?
Yes! All of our wines are certified suitable for vegans and vegetarians.
Does the vineyard have disabled access?
Yes! Our vineyard has disabled access, and we are happy to help those who need assistance.
Do you run tours everyday?
Our tours run Wednesday through Sunday all year round. During October to April we offer tours at 11am and 2pm, and during May to September we offer tours at 10.30am, 1pm and 3.30pm. All vineyard tours must be booked in advance.
Is there parking available?
Yes! We have free parking for customers right on our doorstep. We do not accept liability for theft or damage.
Do I have to book for a wine tasting?
No! We are open seven days a week for impromptu tastings, however, you must book your vineyard tour and tutored wine tasting in advance.
Can we book a private tour?
Yes! Private tours are available. To book please call us on 01342327535. We can also make private booking for large groups, hen/stag dos, work events or any other special occasions.

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